Privacy Policy
Xpertly respects the privacy of our users and has developed this Privacy Policy to demonstrate its commitment to protecting your privacy.
We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.
If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.
Xpertly Platform Privacy Policy for Law Firms and Experts
Last Updated: November 19, 2024
Effective Date: June 24, 2024
-
Introduction
Xpertly Inc. ("Xpertly," "we," or "us") is committed to protecting the privacy and confidentiality of information collected through our Independent Medical Examination (IME) platform ("Platform"). This Privacy Policy ("Policy") outlines how we collect, use, disclose, and safeguard your information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Policy is specifically tailored for law firms and expert assessors who use our Platform.
-
Information We Collect
We may collect the following types of information through the Platform:
- Personal Information of Users: Name, contact details (email, phone number, address), professional credentials, and firm affiliation.
- Platform Usage Information: Log data, device information, IP addresses, pages viewed, interactions with the Platform, and other usage statistics.
-
How We Use Your Information
We use your information for the following purposes:
- Facilitating IMEs: To schedule, coordinate, and document independent medical examinations.
- Communication: To communicate with you about IMEs, including scheduling, report submissions, and invoicing.
- Improving the Platform: To analyze usage patterns, conduct research, and enhance the functionality and user experience of the Platform.
- Legal Compliance: To comply with applicable Canadian federal and provincial laws, regulations, and legal processes.
-
How We Share Your Information
We may share your information with:
- Other Parties Involved in the IME: With your implicit consent, we may share relevant information with other parties involved in the IME process, such as counsel or other experts.
- Service Providers: We may engage third-party service providers to assist us in operating the Platform and providing our services. These providers are contractually obligated to protect your information in accordance with PIPEDA.
- Legal Authorities: We may disclose your information as required by law or in response to a valid legal request, such as a court order or subpoena.
-
Security
We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, administrative, and technical safeguards.
-
Your Rights
Under Canadian privacy laws, you have the right to:
- Access Your Information: Request access to your personal information held by Xpertly.
- Correct Your Information: Request corrections to any inaccurate or incomplete personal information.
- Withdraw Consent: Withdraw your consent for the use or disclosure of your personal information.
- File a Complaint: File a complaint with Xpertly's Privacy Officer or the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
-
Contact Us
If you have any questions or concerns about this Policy or wish to exercise your privacy rights, please contact us at: Xpertly Inc. info@xpertly.ca
-
Changes to This Policy
We may update this Policy from time to time. We will notify you of any material changes by posting the updated Policy on the Platform and updating the "Last Updated" date.
By using the Xpertly Platform, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information in accordance with Canadian privacy laws.